Marci For WorldMark


2009 Bylaw Amendment Proposal

There will again be a Bylaw Amendment Proposal on the 2009 ballot.  This proposal is being heavily promoted by the Board of Directors as a "privacy issue", but it is actually a move to futher restrict communication between owners.  PLEASE VOTE NO!!!

Following is the proposal as presented on the Club website (https://www.worldmarktheclub.com/board/elections/2009/proposed_amendments_09.shtml), with my comments interspersed in blue.


PROPOSAL 1: PROPOSED BYLAW AMENDMENT – 2009

General statement: The WorldMark Board of Directors is committed to protecting Owners’ privacy. The Club’s Bylaws were developed in 1989, long before the prevalence of identity theft and the damage that can be suffered through release of personal information. Just as legislators have worked diligently to develop effective privacy laws, the WorldMark Board of Directors has developed privacy language to add to the WorldMark Bylaws to best protect Owner’s private information.

There is no need for additional language in order to protect privacy.  Our existing bylaw states that an owner may have access to the Membership Register “… for a purpose reasonably related to his interests as a Member.  The Club may restrict the use of information from the Membership register by requiring Members to sign a written agreement not to use or allow use of Membership information for commercial or other purposes not reasonably related to the affairs of the Club.”  If an owner were to sign such an agreement and then use the information for non-Club purposes, or even for commercial purposes related to the Club, that owner could be prosecuted. 

If the Board is so concerned and careful about owners’ individual privacy, why does the Board allow Wyndham Resort Development Corp. to harass owners at home and on vacation in an attempt to sell credit upgrades?  I have a business relationship with Wyndham as manager for WorldMark.  That gives them the right to contact me regarding issues related to their function as manager – my existing account, dues, reservations, and resort issues.  It does NOT give them the right to contact me to pressure me to purchase more credits or their “exclusive developer programs” such as TravelShare.

Also, owners throughout the Club have been complaining since 2006 about calls from third-party timeshare resellers trying to get us to sell our WorldMark credits.  I had such a call.  When I asked where they got my personal and account information, the caller said “deeds are public record”.  I pointed out that there are no deeds and no public record of WorldMark memberships, and the caller hung up on me.  Another owner got more information out of the caller: He told me they have complete access to all WorldMark owners information, from their lead in Orlando. He said they have always had access to Fairfield owners, but never could call WM owners, until Wyndham took over TW, and now they have access to all WM. I said, is that because FF is a sister company of yours now, and he said yes. (adding to my suspicion that this caller is part of Wyndham in some way)”.  (You can read the entire discussion at www.wmowners.com: http://www.wmowners.com/forum/viewtopic.php?p=83106#83106 )  They continue to refuse owners the access guaranteed them by our bylaws, but they are willing to sell that same information to a third party???

THE WORLDMARK BOARD OF DIRECTORS ENCOURAGES YOU TO VOTE FOR THE PROPOSED BYLAW AMENDMENT TO FURTHER PROTECT YOUR PRIVACY.

I have no problem with this statement.  The Board has a right – indeed, an obligation – to take a position on a proposed change and communicate that position to the owners.  What I do object to is the lack of a presentation of the opposing argument.  It is an insult to the owners and to the premise of an owner-run Club to present only one side of an argument then ask the owners to “choose”.

A FOR vote will express your desire to protect your personal information, while not inhibiting Owner’s rights to communicate with other Owners.

Misleading at best.  If I vote against, am I saying that I have no interest in protecting my personal information?  Of course not.  I am saying that I do not approve of the proposed changes – that is all.  The suggestion that the change would not inhibit owners’ rights to communicate is true in one respect: it would not FURTHER inhibit owners’ communication rights beyond what the Board has already unilaterally implemented, without the benefit of owner vote as required by our Bylaws.

Proposal 1 has been prompted by litigation now pending in the California Court of Appeals.  In that litigation, WorldMark sought to prevent the disclosure to an owner of the names, addresses, telephone numbers, and email addresses of all WorldMark members (now exceeding 260,000), instead offering the reasonable alternative of facilitating an owner mailing through an independent mail house, as described in the amended language below.

As I understand it, the California litigation was to force WorldMark to provide an owner with the access guaranteed by our bylaws (with existing privacy and abuse protections).  The reason that the litigation is now awaiting the Court of Appeals is because the lower court has already ruled that the “reasonable alternative” is in fact unreasonable and excessive, and that the Board acted illegally when it imposed the “policy” (bylaw change) without a vote of owners.

…..Proposal 1 seeks to revise WorldMark’s Bylaw so it conforms with governing California law, which expressly authorizes a corporation to provide a reasonable alternative to simply turning over member identities to an owner who requests them. (Cal. Corp. Code § 8330)

Again, a REASONABLE alternative.  Offering to contact the owners on behalf of the member would be a reasonable alternative.  The court has already ruled that the alternative proposed by WorldMark – requiring the member to spend over $150,000 to contact owners through a third-party mailing house – is NOT reasonable.  Further, WorldMark the Club falls under California’s Timeshare Act, which requires timeshares to make owner contact information available to other owners.

… Once personal information is disclosed, it cannot be protected from further disclosure. The Bylaw revision described in Proposal 1 would align WorldMark’s procedures with California law,…

If their current policy, which they are attempting to retro-actively ratify by this amendment, were in keeping with California law this amendment would not be necessary.  The are attempting to get owners to put a stamp of approval on a policy that has already been determined by the Courts to be unfair. 

…share costs with an owner who seeks to communicate with other owners (which is more than California law requires), …

The Club is offering to “share costs” by paying the administrative fees.  I am working with www.wmowners.com this summer to contact owners through this “reasonable” alternative of a third-party mail house.  I was not charged any administrative fees by WorldMark, and the mailing house’s fee is $125 per mailing.  A full campaign to contact ALL owners (impossible in our case) would cost over $150,000.  WorldMark is offering to cover $125 of that cost?  Very generous of them.

…and continues to protect private owner contact information from disclosure to any member who asks for it.  Proposal 1 thus balances the needs of owners who want to communicate with other owners and the interests of owners who desire to protect their privacy.

Again, our existing language already has provisions to protect owner privacy.  This proposal is nothing more than an attempt to maintain and legitimize the death grip that the Club and Developer hold over owner communication.

Why would our Board of Directors work so hard to prevent owners from communicating with each other?  Because he who controls the communication controls the game.  Knowledge is power, and communication forms the basis for knowledge. 

The presentation of this proposal itself is a classic example.  Owners have been told that the Board is proposing this change simply to protect owners’ privacy.  Everyone likes the idea of protecting privacy.  Where is the “against” statement?  Where is the counter argument so that owners can make a DECISION on this issue, rather than just rubber-stamping what the Board tells them to do?  This proposal was published to owners AFTER deadline for Board candidates to submit all information that would be published to owners.  If even the few owners who are challenging for positions on the Board of Directors had been allowed to see and respond to this proposal in official statements and present the other side of the argument, there is a risk that owners may have chosen to vote against the Board’s and Developer’s wishes.  To prevent that, they made sure that the proposal was published too late for any comments about it to be distributed to the ownership as a whole.

Following is the remainder of the proposal language:

If you agree to all changes noted below, you should vote FOR proposal 1. If you object to any or all of the noted changes below, you should vote AGAINST proposal 1.

Text with a line through it is current language that would be removed if the amendment passes, while underlined text denotes the revisions agreed to by voting FOR on the amendment.

7: RECORDS AND REPORTS
7.1 Inspections.
7.1(a) Members. The Articles, Bylaws, Declaration, Rules, Membership register (including mailing addresses and telephone numbers) or duplicate Membership register, the books of account and minutes of proceedings of the Members, the Board and any committees, and all other records of the Program maintained by the Club or its Manager, shall be made available for inspection and copying, upon written demand and reasonable notice, by any Member or his duly appointed representative, at any reasonable time and for a purpose reasonably related to his interests as a Member.  The Club may restrict the use of information from the Membership register by requiring Members to sign a written agreement not to use or allow use of Membership information for commercial or other purposes not reasonably related to the affairs of the Club.  Notwithstanding the foregoing, to protect the privacy of its Members and to protect the Membership register as a WorldMark, The Club corporate asset, the Club may, in lieu of making  the Membership register available for inspection and copying, provide Members with a reasonable alternative by facilitating a Member’s request to communicate with other Members for purposes reasonably related to the affairs of the Club, by distributing the Member’s message either directly or through a mail house or other third party distributor.  Any administrative expenses incurred by the Club in facilitating the distribution, or any service or administrative fee charged by the mail house or third party distributor, shall be paid by the Club; however, all other costs, including without limitation printing, postage and stationery, are the sole responsibility of the requesting Member. An original or copy of the Articles and Bylaws, as amended to date, shall be kept at the principal office of the Club and shall be open to inspection by the Members at all reasonable times during office hours.  The records shall be made available for inspection at the office where the records are maintained.  Upon receipt of an authenticated written request from a Member along with the fee prescribed by the Board to defray the costs of reproduction, the Manager or other custodian of records shall prepare and transmit to the Member a copy of any and all records requested.

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